It's really disappointing when you've been waiting a week JUST for the doll to arrive, and that's beyond deciding which to get, and making the order, and having her be anything less than perfect.

I've gotten 5 Mattel dolls in the last year and a half, and there hasn't been a single problem with any of them. Perhaps I'm not incredibly picky, or it might be that I don't take them out of the box and inspect them for flaws (as it seems many here do), if I don't notice something, it's nowhere near big enough for me to get worked up over.

But, if I were you, I would try one more before not getting anymore Mattel dolls, ever. Get them to send you another one, and tell them you're incredibly unhappy, and are contemplating not purchasing dolls anymore, I bet they'll hop up and find a perfect Molly for you if you tell them that.

I mean come on. was PC this bad years ago?
<font size="2" face="Verdana, Helvetica, sans-serif">In all fairness, the only doll I've ever had a problem with was my AGT I purchased in 1996. However, at 11, her horribly, horrible wig wasn't enough of a problem for me to wait ANOTHER week for my doll!!! [img]graemlins/devil.gif[/img] This is the one who I rewigged, but even before having to do that her wig was horrid, I have pictures of when she first arrived, and you can see the wig scalp all over the place. But, out of 8 dolls, she's the only one I've ever had a problem with, and now after rewigging and freckling, she's my favorite doll.

I do agree that when you pay the nearly $100 per doll, (and countless extras afer that initial purchase), you should end up with a doll you really like. If you don't, it's their responsibility to make you happy, and continue to send you dolls until you do get one you like. I do think that if enough people complain about the quality, they may start to do something about it. Look at how they changed the new Felicity/Elizabeth outfits after they were terrible fits.

Good luck with finding your PM Molly!